---
title: Incident management
description: Explore the topics in this section to learn how to respond to incidents detected in your Observability data. 
url: https://www.elastic.co/elastic/docs-builder/docs/3028/solutions/observability/incident-management
products:
  - Elastic Cloud Serverless
  - Elastic Observability
applies_to:
  - Elastic Cloud Serverless: Generally available
  - Elastic Stack: Generally available
---

# Incident management
Explore the topics in this section to learn how to respond to incidents detected in your Observability data.

|                                                                                                                                                                    |                                                                                                                                                                                           |
|--------------------------------------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| [Alerting](https://www.elastic.co/elastic/docs-builder/docs/3028/solutions/observability/incident-management/alerting)                                             | Trigger alerts when incidents occur, and use built-in connectors to send the alerts to email, slack, or other third-party systems, such as your external incident management application. |
| [Cases](https://www.elastic.co/elastic/docs-builder/docs/3028/solutions/observability/incident-management/observability-cases)                                     | Collect and share information about Observability issues by opening cases and optionally sending them to your external incident management application.                                   |
| [Service-level objectives (SLOs)](https://www.elastic.co/elastic/docs-builder/docs/3028/solutions/observability/incident-management/service-level-objectives-slos) | Set clear, measurable targets for your service performance, based on factors like availability, response times, error rates, and other key metrics.                                       |