Notifications Settings

To set up notifications via email, follow these steps:

1. Add a new Email connector.
2. Add a list of emails. You can add up to 40 emails for a single email connector, and opt in to get alerts also when events close.
3. To receive notifications, scroll down the Notification page and click Add.
4. Fill in the filter details.
5. Select the events that you want to send to this connector.

The PagerDuty integration consists of the following parts:

PagerDuty configuration

1. In PagerDuty, go to Services > Service Directory.
2. Create a new service (or open an existing one) for AutoOps alerts.
3. Assign an escalation policy to specify who gets paged.
4. On the service Integrations tab, click Add another integration.
5. Choose Events API v2 (or add it during service creation).
6. Expand the integration and copy the Integration key (also known as the routing key for Events API v2).
7. Store the key securely. You will need it when configuring the connector in AutoOps.

AutoOps configuration

1. Follow the instructions to set up a connector and choose PagerDuty as your connector type.
2. Add a notification filter for this connector.

To set up a webhook to send AutoOps notifications to a Slack channel, go through the following steps.

1. Go to https://api.slack.com/apps
2. Click Create new App.
3. Select From Scratch.
4. Choose a name for your webhook and the workspace to create the app. Click Create App.
5. From the left menu, select Incoming Webhooks.
6. Toggle the Activate Incoming Webhooks to On.
7. Click Request to Add New Webhook.
8. Select a Slack channel from the list to receive the notifications and click Allow.
9. Copy the webhook URL to set up the webhook notification connector in AutoOps.
10. Add the webhook URL when creating the connector.

AutoOps integrates with VictorOps/Splunk On-Call using the REST Endpoint integration.

Splunk On-Call configuration

1. In Splunk On-Call, open Integrations > 3rd Party Integrations > REST - Generic and enable it.
2. Copy the REST Endpoint URL.
3. Replace $routing_key at the end of the URL with your routing key (for example elastic).
4. Configure routing keys under Settings > Keys so alerts reach the right team.

AutoOps configuration

1. Follow the instructions to set up a connector and choose VictorOps as your connector type.
2. Add a notification filter for this connector.

The Opsgenie integration consists of the following parts:

Opsgenie configuration

1. Open the main page of your Opsgenie account and click the Teams tab (a team must be defined).
2. Go to the Settings tab of your Opsgenie page, and select Integrations.
3. Select your Team and click Integrations from the left menu.
4. Click Add Integration. On the Integration List, search for API.
5. Name your integration and click Save.

AutoOps configuration

1. Open AutoOps and go to User Profile. Then, select Notifications.
2. Click Add and select Opsgenie from the dropdown list.
3. Name your connector and add Api Key from opsgenie API configuration. Click the validate button to make sure that your notification setting is working. Don’t forget to save your notification connector!
4. To receive notifications on Opsgenie, you need to add a notification filter. Scroll down the Notification page and click Add.
5. Fill in the filter details.
6. Select events that should be sent to this output.

To create an incoming webhook on your Microsoft Teams, follow these instructions.

Save the URL displayed during the creation of the incoming webhook, as you will use it during the AutoOps configuration.

AutoOps configuration

1. Add a new MS team connector using the URL from Microsoft Teams.
2. To receive notifications into Microsoft Teams, you need to add a notification filter. Scroll down the Notification page and click Add.
3. Fill in the filter details.
4. Select events that should be sent to this output.

A webhook enables an application to provide other applications with real-time information. A webhook is a user-defined HTTP callback (HTTP POST), which is triggered by specific events.

How to add a webhook notification

1. Go to Settings > Notifications > Connector settings and click Add.

2. Select Webhook from the drop-dowon list and enter the following details:

   • Name: It must be a unique name for this webhook.
   • URL: This is the endpoint to which HTTP POST requests will be sent when events occur.
   • Method: POST
   • Header: Content-Type, application/Json

3. Review and update the message as it appears in the body section. AutoOps provides a set of optional fields to use in the message. Read your application documentation for the expected message schema.

   • RESOURCE_ID: Customer Deployment ID
   • RESOURCE_NAME: Customer Deployment name
   • TITLE: The title of the event.
   • DESCRIPTION: The description of the issue that was found.
   • SEVERITY: One of the 3 severity levels (High, Medium and Low).
   • STATUS: Indicate if the event is currently open or close.
   • MESSAGE: The background and impact of the issue
   • START_TIME: The time the event was open.
   • END_TIME: The time the event was closed.
   • ENDPOINT_TYPE: The type of the endpoint (Slack, PagerDuty, Webhook, Opsgenie, VictorOps and MS Teams).
   • AFFECTED_NODES: List of node names.
   • AFFECTED_INDICES: List of indices names.
   • EVENT_LINK: Direct link to the event in AutoOps.

4. Click Validate to check your settings, and then click Save.

5. Optionally, you can test the webhook integration by using the webhook.site.