Loading

Reset the elastic user password in Elastic Cloud Hosted and Elastic Cloud Enterprise

ECE Elastic Cloud Hosted

You might need to reset the password for the elastic superuser if you can't authenticate with the elastic user ID and are effectively locked out from an Elasticsearch cluster or Kibana.

Note

Elastic does not manage the elastic user and does not have access to the account or its credentials. If you lose the password, you have to reset it.

Note

Resetting the elastic user password does not interfere with Marketplace integrations.

Note

The elastic user should be not be used unless you have no other way to access your deployment. Create API keys for ingesting data, and create user accounts with appropriate roles for user access.

To reset the password:

  1. Log in to the Elastic Cloud Console or ECE Cloud UI.

  2. On the home page, find your deployment.

    Tip

    If you have many deployments, you can instead go to the Hosted deployments (Elastic Cloud Hosted) or Deployments (Elastic Cloud Enterprise) page. On that page, you can narrow your deployments by name, ID, or choose from several other filters.

  3. Select Manage.

  1. Under the deployment's name in the navigation menu, select Security.
  2. Select Reset password.
  3. Copy down the auto-generated a password for the elastic user.

The password is not accessible after you close the window, so if you lose it, you need to reset the password again.