Elastic Cloud from AWS Marketplace

7-Day Free Trial Sign-Up: On the Elastic Cloud AWS marketplace page, click View purchase options, sign into your AWS account, then start using Elastic Cloud.

You can subscribe to Elastic Cloud directly from the AWS Marketplace. You then have the convenience of viewing your Elastic Cloud subscription as part of your AWS bill, and you do not have to supply any additional billing information to Elastic.

If you already have an Elastic Cloud trial, you can convert it to an AWS Marketplace subscription instead of creating a new account.

Some differences exist when you subscribe to Elastic Cloud through the AWS Marketplace:

• Billing starts automatically after the 7-day trial period.
• Pricing is based on the AWS region, the size of your deployment, as well as some other parameters such as data transfer out, data transfer internode, snapshot storage, and snapshot APIs. For more details, check Billing Dimensions.
• The consolidated charges for your Elastic Cloud subscription display in the AWS Marketplace billing console. It can take a day or two before new charges show up.
• Regardless of where your deployment is hosted (visible in the Elastic Cloud console), the AWS Marketplace charges for all AWS regions are metered in US East (Northern Virginia). As a result, US East (Northern Virginia) is listed as the region in the AWS Marketplace console.

For a detailed breakdown of your charges by deployment or by product, complete the following steps:

1. Log in to Elastic Cloud.
2. From the navigation menu, select Billing > Usage.
3. Find your breakdown on the Usage page.

To end your trial or unsubscribe from the service, delete your deployment(s).

Elastic provides different subscription levels. During your 7-day trial you will automatically have an Enterprise level subscription. After the trial you can choose the subscription level.

Note the following items before you subscribe:

• Each AWS billing account supports one Elastic Cloud subscription, which maps to one Elastic Cloud organization. If you need multiple organizations (for example, separate production and development environments), use separate AWS accounts.
• If you want to migrate deployments from an existing non-marketplace organization into your AWS Marketplace organization, use a custom repository to take a snapshot and then restore it to a new deployment under your AWS Marketplace organization.

To subscribe to Elastic Cloud through the AWS Marketplace:

1. Go to Elastic Cloud on the AWS Marketplace and click View purchase options.

2. Click Subscribe and then Set Up Your Account to continue.

3. Follow the steps displayed to complete the signup process.

   1. Ensure that you have the necessary AWS permissions required to complete a marketplace transaction.

   2. Create a new Elastic Cloud account or log in with an existing account. This account is linked to your AWS Marketplace subscription.

   3. (Optional) Use the Elastic Cloud CloudFormation template to quickly get started with Elastic. The template deploys the Elastic Stack in your Elastic Cloud account, and also provisions the Elastic Agent on a new EC2 instance in your AWS environment.

   4. Navigate to Elastic Cloud to continue.

      Note

      You can leave this page and return to it later. Select Copy to get a direct URL to the configuration page with your saved settings. You can also send the URL to an email address.

This section describes some scenarios that you may experience onboarding onto the marketplace offer. If you’re running into issues with your marketplace subscription or are encountering technical issues, create a support case or contact support@elastic.co.

• I receive an error message telling me that I’m already signed up using an Elastic Cloud email address.
• When I try to configure a new account from the AWS console, I get the Elastic Cloud login page, not the sign-up page. If I sign up to a new account it is not connected to the marketplace.
• When I try to configure an account from the AWS console I get an error that An active AWS subscription already exists.

This occurs when you attempt to sign up to the marketplace offer using an email address that already exists in Elastic Cloud, such as part of a trial account. You have a few options:

• Sign in with your existing account - Choose to sign in instead of signing up. You can then convert an existing trial organization to your AWS Marketplace subscription or create a new organization.
• Sign up using a different email address - Sign up to Elastic Cloud using a different email address.

If the Elastic Cloud login page displays when coming from the AWS console, then an Elastic Cloud account is already connected to your marketplace subscription. Log into Elastic Cloud with that account to continue. If you can’t remember your password, use the Forgot password? link to reset your password.

If you can’t remember which email address you used to sign up to Elastic Cloud, or you need more help, contact support@elastic.co.

This error occurs when you have already provisioned a marketplace subscription under your AWS user account. Each AWS user account can only subscribe to Elastic Cloud once.

If you wish to configure multiple marketplace subscriptions, you need to use a different AWS user account to create the marketplace subscription from the AWS console. Once the marketplace subscription is created in AWS, you can continue to configure the subscription in Elastic Cloud.