Loading

Reset the elastic user password in Elastic Cloud Hosted and Elastic Cloud Enterprise

ECE Elastic Cloud Hosted

You might need to reset the password for the elastic superuser if you can't authenticate with the elastic user ID and are effectively locked out from an Elasticsearch cluster or Kibana.

Note

Elastic does not manage the elastic user and does not have access to the account or its credentials. If you lose the password, you have to reset it.

Note

Resetting the elastic user password does not interfere with Marketplace integrations.

Note

The elastic user should be not be used unless you have no other way to access your deployment. Create API keys for ingesting data, and create user accounts with appropriate roles for user access.

To reset the password:

  1. Log in to the Elastic Cloud Console.

  2. Find your deployment on the home page and select Manage to access it directly. Or, select Hosted deployments to go to the Deployments page to view all of your deployments.

    On the Deployments page you can narrow your deployments by name, ID, or choose from several other filters. To customize your view, use a combination of filters, or change the format from a grid to a list.

  3. From your deployment menu, go to Security.

  4. Select Reset password.

  5. Copy down the auto-generated a password for the elastic user.

The password is not accessible after you close the window, so if you lose it, you need to reset the password again.